Join us

We are looking for the following profiles to join our team:

Breakfast waiter/waitress (M/F) - Replacement fixed-term contract

You will ensure the quality of the welcome and the customer experience during breakfast time. Replacement fixed-term contract - 5 to 6 months until September 2024 (with the possibility of renewal until early January 2025).

A house of character since 1913 in Colmar, our establishment combines modernity and history. Close to the historic centre, our hotel is also a garden hotel in town, located between Mulhouse and Strasbourg in the centre of Alsace and its vineyards.
In 2020, we conducted a major reflection to develop our ancillary services towards more conviviality during a granted parenthesis. The breakfast time has been completely reconsidered to ensure a real experience for our guests.
In the evening, our dining cellar allows you to have a drink with our snacks made on the spot: origin, seasonality and local products prevail as much as possible.
www.beausejour.fr

Mission

You will be responsible for the quality of the welcome and the customer experience during breakfast/daytime.
More concretely, your daily activities will be organised around the main tasks according to the standards in place in the establishment and in compliance with hygiene and safety standards:
- You will prepare the breakfast service (mainly in the dining room - also in the room and to take away)
- You will organise the activities in the associated area
- You will welcome customers - you will have a good command of foreign languages. You are fluent in French and English. Mastery of a third language would be a plus.
- You will develop the sale of additional services (cafeteria/bar). You will promote and act as an ambassador for our complementary dining cellar offer to our customers.
- You will be responsible for the maintenance of the premises where you work and manage the small equipment in your department
- You manage the stocks associated with the food & beverage activity of the establishment - after each of your services - and you transmit your orders on a weekly basis.
You will receive the relevant deliveries.
- You will set up the tea time offer and welcome customers (welcome attention)
- You will also be responsible for setting up the spaces intended for daily rental and for providing the associated services of: small receptions / meal tray service / lunch bags
- On an occasional basis and in order to reach full time employment, you will provide a concierge service to accompany the client during their stay (advice, information).
We will support you in your development in the position. The versatility of the position to which the candidate can aspire is ideal for a profile wishing to develop its field of competence.

Profile, key skills?

We are looking for an organised, team-oriented person with a rigorous command of hygiene rules
We attach particular importance to the individual welcome of our guests - a sense of welcome and service is essential.
A first significant experience of service or more generally of customer reception is desired. The position could also suit a profile trained in other hotel/restaurant professions and showing a desire to develop the customer relations aspect.

Organisation of the position ?

Offer of immediate employment or entry to be agreed during September. Permanent contract 35 hours per week
Continuous working hours in the morning (breakfast/customer reception), hours established over the calendar year according to the evolution of the tourist activity. 1 to 3 days off per week depending on the low or high season.

If you share our approach to hospitality and would like to join our team - or if you would simply like to know more about the position / its conditions, please contact Marie-Caroline Raeth by e-mail - raeth@beausejour.fr - or by telephone on 03.89.20.66.66 (from 10am to 12pm).

A hotel employee in charge of the dining cellar (M/F)

We are continuing to refine our dining cellar offer and are counting on our collaborator to develop the service.

A house of character since 1913 in Colmar, our establishment combines modernity and history. Close to the historic centre, our house is also a garden hotel in town, located between Mulhouse and Strasbourg in the centre of Alsace and its vineyards.
In 2020, we conducted a major reflection to develop our ancillary services towards more conviviality during a granted parenthesis. Our evening cellar dining service is enhanced by a bar and snacks made on the spot: origin, seasonality and locality prevail as much as possible.
The breakfast highlight has also been completely redesigned to ensure a real experience for our customers.
www.beausejour.fr

We are continuing to refine our dining cellar offer and are counting on our collaborator to develop the service.

Mission

You will be responsible for the quality of the reception and customer experience during the evening.
More concretely, your daily activities will be organised around the main missions according to the standards in place in the establishment and in compliance with hygiene and safety standards:
- You will welcome customers at the bar and in the dining room and you will be in charge of room service in the evening - you will be fluent in foreign languages. You are fluent in French and English. You are fluent in French and English. A third language would be a plus.
- You will develop the sale of the services concerned
You will ensure a precise knowledge of the selected products (especially wine) and advise customers personally. You will ideally make proposals for the development of our drinks menu.
- You will organise the animation of the lounge/bar/terrace area such as the preparation of a welcome drink. You will submit and implement all your ideas to make the area more dynamic.
- You will ensure the maintenance of the premises where you work and manage the small equipment of your department
- You will manage the stocks associated with the food & beverage activity of the establishment - after each of your services - and you will pass on your orders on a weekly basis.
You will receive the relevant deliveries.
- In case of busy reception, you will assist the receptionist in advising and informing customers.
We will support you in your development in the position. The versatility of the position is ideal for someone who wants to develop their skills

Profile, key skill?

We are looking for a person who cultivates human contact (smiling and sunny attitude), who is a team player and who has a curiosity for product knowledge.
We attach particular importance to the individual welcome of our guests - a sense of welcome and service is essential. A first significant experience of service or more generally of customer reception (hotel - restaurant - wine shop or equivalent) is required.
The position may be suitable for a first job as a school leaver with training in the hotel and restaurant industry - Bac Pro / Bac STHR / CAP or Mention Complémentaire /BP /BTS type.
Profiles from other educational backgrounds will also be considered, if the candidate has a genuine interest in the service and hotel business and wishes to develop his/her skills under our supervision.

How is the position organised?

Seasonal fixed-term contract to be agreed upon - 24 hours per week (or other volume of hours, to be discussed according to the candidate's preferences and availability).

Continuous afternoon/evening hours between 5pm and 10pm according to schedule. Weekly rest on Sundays (usual closing of the dining cellar, other day to be agreed according to the candidate's preference).

If you share our approach to hospitality and would like to join our team - or if you would simply like to know more about the position / its conditions, please contact Marie-Caroline Raeth by e-mail - raeth@beausejour.fr - or by telephone on 03.89.20.66.66 (from 10am to 12pm).